CELIA CIONNAGH, Director Of Operations
Celia Cionnagh is a results-driven leader responsible for developing and implementing the strategic plans of MCP. With a strong focus on driving efficiency and improving business processes, Celia ensures the seamless operation of all MCP services, enabling sustainable growth and exceptional client satisfaction.
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CORE AREAS OF EXPERTISE
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Proven ability to oversee HR functions, manage departmental operations, and ensure budget and quality targets are met. Celia also specialises in resource sourcing, office relocations, coordinating HR and training strategies, and producing management reports.
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Expertise in administering Training Needs Analyses, advising on learning programmes, and delivering accredited training (e.g. CMI, ILM). It also includes designing and delivering customised management training, blending academic and vocational approaches.
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Skilled in reviewing and maintaining quality processes, including self-assessments, stakeholder surveys, and improvement plans for ISO: 9001 compliance. She also prepares the organisation for external inspections, such as OFSTED.
OUTSIDE OF WORK
Celia likes harmonising with her choir, discovering new food experiences, and doting on her beloved cats — when she's not out enjoying time with friends and family.