HELEN EDGE, Group Operations Manager

27 Jun

CORE AREAS OF EXPERTISE

Experienced in overseeing and coordinating daily business operations to ensure alignment with the company’s strategic objectives. Skilled in managing resources, streamlining workflows, and maintaining effective communication across all departments to ensure seamless service delivery and business growth.
Proficient in fostering and managing strong relationships with clients, suppliers, and external contacts. Adept at understanding client needs, ensuring the timely delivery of services, and collaborating with suppliers to uphold high service standards and achieve business goals.
Skilled in ensuring compliance with relevant legislation, including HSE requirements, and managing the Quality Management System (QMS) to uphold ISO 9001 standards. Continuously evaluates and implements process improvements to enhance operational efficiency, mitigate risks, and drive business excellence.

Helen Edge has been with MCP for over 14 years, making significant contributions to the company’s growth and operational success. Beginning her career at MCP as Training Co-ordinator, on a temporary contract to cover maternity leave, Helen has risen through the ranks, leveraging her diverse skill set to support consultancy services, marketing, and operational management. Currently, she oversees key aspects of MCP’s operations to ensure the achievement of strategic goals and a seamless client experience.