OE | Structure

Operational Excellence Structure

Operational Excellence | Structure

In our most recent blog we look at the fifth (of 15) main KPA that forms part of an Operational Excellence programme - Structure and Performance Management.

Organisation Structures

Organisation structures can inhibit or promote performance, depending on how effectively the supervisory relationships and workflow influence productivity. These define departmental structure and the reporting hierarchy.

Performance Management

Performance management involves goal-setting activities and periodic reviews by managers in the reporting hierarchy. Without defined policies and procedures that are consistently enforced throughout the organisation, performance management strategies can fail to achieve their desired goal of improving product and service quality for end-user customers.

Your Employees

When assessing your internal structure and performance management, you need to address if each employee has a suitable job profile which also outlines their objectives and provides a way of measuring performance. Can up-skilling and/or multi-skilling your people improve performance and aid a flatter, leaner organisation? Do you monitor job satisfaction and promote teamwork?

Defining Standards

When taking steps to promote performance management, always include the reviewing of organisational goals, prioritising work, specifying targets, identifying specific measures and metrics, aligning employees’ goals to the company’s strategic objectives and defined standards.


If you are looking to transform your manufacturing productivity, then you may need help in establishing an effective structure and performance management system.

The first step to achieving this is by completing an Operational Excellence programme.


eBook - First Steps to Operational Excellence

To read an overview of all 15 KPAs, download our eBook and find out what the first steps are to achieve Operational Excellence, and how you can take them…

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